Prices for your business
You pay this fixed charge for your connection to our water supply. How much you pay depends on:
- the size of your meter
- how many properties share your meter
- how many meters your property has.
From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
Individual meters
| Meter size | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| 20 mm | $20.19 a quarter | $24.30 a quarter |
| 25 mm | $31.51 a quarter | $37.98 a quarter |
| 32 mm | $51.65 a quarter | $62.22 a quarter |
| 40 mm | $80.68 a quarter | $97.23 a quarter |
| 50 mm | $126.05 a quarter | $151.91 a quarter |
| 80 mm | $322.70 a quarter | $388.90 a quarter |
| 100 mm | $504.21 a quarter | $607.66 a quarter |
| 150 mm | $1,134.45 a quarter | $1,367.23 a quarter |
| 200 mm | $2,016.80 a quarter | $2,430.64 a quarter |
| 250 mm | $3,151.15 a quarter | $3,797.79 a quarter |
| 300 mm | $4,537.64 a quarter | $5,468.82 a quarter |
| 500 mm | $12,604.51 a quarter | $15,191.17 a quarter |
| 600 mm | $18,150.51 a quarter | $21,875.28 a quarter |
Shared water meters
If you share a meter with other units, you pay part of the quarterly fixed charge for your water connection. We calculate this by dividing the charge for your size meter by the number of units in your complex.
No water meter
| Service | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| Your unmetered water charge | $113.88 a quarter | $119.77 a quarter |
Sydney Olympic Park recycled water service
If you're in the Sydney Olympic Park area and have recycled water, you pay this fixed charge each quarter. This is for the connection to the recycled water service. How much you pay depends on the size of your meter.
| Meter size | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| 20 mm | $5.05 a quarter | $6.08 a quarter |
| 25 mm | $7.90 a quarter | $9.49 a quarter |
| 32 mm | $12.93 a quarter | $15.56 a quarter |
| 40 mm | $20.17 a quarter | $24.31 a quarter |
| 50 mm | $32.52 a quarter | $37.98 a quarter |
| 80 mm | $80.68 a quarter | $97.23 a quarter |
| 100 mm | $126.05 a quarter | $151.92 a quarter |
| 150 mm | $283.62 a quarter | $341.81 a quarter |
| 200 mm | $504.22 a quarter | $607.66 a quarter |
| 250 mm | $787.79 a quarter | $949.45 a quarter |
| 300 mm | $1,134.43 a quarter | $1,367.21 a quarter |
| 500 mm | $3,151.15 a quarter | $3,797.79 a quarter |
| 600 mm | $4,537.64 a quarter | $5,468.82 a quarter |
We collect this money for the Sydney Olympic Park Authority.
You pay a fixed charge each quarter to connect to our wastewater system. How much you pay depends on:
- the size of your meter
- how many meters you have
- your discharge factor (see the percentage on your bill).
From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
Individual meters
These prices assume a 100% discharge factor.
| Meter size | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| 20 mm | $144.53 a quarter | $147.25 a quarter |
| 25 mm | $225.79 a quarter | $230.08 a quarter |
| 32 mm | $369.94 a quarter | $376.96 a quarter |
| 40 mm | $578.02 a quarter | $589.00 a quarter |
| 50 mm | $903.18 a quarter | $920.31 a quarter |
| 80 mm | $2,312.10 a quarter | $2,355.98 a quarter |
| 100 mm | $3,612.64 a quarter | $3,681.22 a quarter |
| 150 mm | $8,128.43 a quarter | $8,282.75 a quarter |
| 200 mm | $14,450.53 a quarter | $14,724.90 a quarter |
| 250 mm | $22,579.32 a quarter | $23,007.85 a quarter |
| 300 mm | $32,514.21 a quarter | $33,131.31 a quarter |
| 500 mm | $90,317.21 a quarter | $92,031.42 a quarter |
| 600 mm | $130,056.75 a quarter | $132,525.24 a quarter |
Deemed wastewater usage charge
This is part of your wastewater service charge. We base this on the average discharge to our sewer, which 151 kilolitres a year.
| Service | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| Your deemed wastewater usage charge | $43.50 a quarter | $44.33 a quarter |
Shared water meter
If you share a meter with other units, you pay part of the quarterly fixed charge for your wastewater connection. We calculate this by dividing the charge by the number of units in your complex.
No water meter
| Service | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| Your unmetered wastewater charge | $151.88 a quarter | $154.76 a quarter |
You pay this charge if you're in one of our stormwater drainage areas. This is to manage the large trunk drains in our stormwater system.
From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
If you're in a unit, you'll pay the 200 m2 or less charge.
| Property size | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| 200 m2 or less | $6.09 a quarter | $6.19 a quarter |
| 201 m2 to 1,000 m2 or low impact | $19.46 a quarter | $19.83 a quarter |
| 1,001 m2 to 10,000 m2 | $113.40 a quarter | $115.55 a quarter |
| 10,001 m2 to 45,000 m2 | $503.98 a quarter | $513.55 a quarter |
| 45,001 m2 or more | $1,259.96 a quarter | $1,283.87 a quarter |
You may be able to get a discount if you collect and re-use stormwater on your property. To apply, you must:
- fill out the claim a low impact discount for your business form
- send us proof of your on-site water initiatives with your completed form.
To find out where our stormwater areas are look at our stormwater catchments map.
If you have a meter, you pay for the amount of water you use. If you're in a recycled water area, you'll also pay for the recycled water you use.
Drinking water
| Service | 2018-19 charge | 2019-20 charge |
|---|---|---|
| Your water usage | $2.08 a kilolitre | $2.11 a kilolitre* |
* The Sydney Desalination Plant is now operating. This means the water usage charge will increase to $2.24 on 1 October 2019.
Recycled water
| Service | 2018-19 charge | 2019-20 charge |
|---|---|---|
| Your recycled water usage | $1.86 a kilolitre | $1.89 a kilolitre |
Sydney Olympic Park recycled water
| Service | 2018-19 charge | 2019-20 charge |
|---|---|---|
| Your recycled water usage | $1.93 a kilolitre | $1.96 a kilolitre |
We collect this money for the Sydney Olympic Park Authority.
1 You pay this charge if you discharge over 0.411 kilolitres (150 kL/year) of wastewater into our system a day.
2 You pay this charge if you discharge over 0.410 kilolitres (150 kL/year) of wastewater into our system a day.
| Usage | 2018-19 charge | 2019-20 charge |
|---|---|---|
| Your wastewater (sewerage) usage | $1.16 a kilolitre1 | $1.17 a kilolitre2 |
To find out more, read about trade waste charges.
This area has two unique charges because it has a complete water cycle management program.
From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
Stormwater drainage charge
You pay this fixed charge if you're in the Rouse Hill area. The charge helps maintain the waterways and wetlands used to drain stormwater. How much you pay depends on the size of your property.
| Property size | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| Less than 1,000 m2 | $36.84 a quarter | $37.52 a quarter |
| More than 1,000 m2 | (Your land area ÷ 1,000) x $36.84 = Your charge a quarter |
(Your land area ÷ 1,000) x $37.52 = Your charge a quarter |
Land charge
You pay this fixed charge if you connect a property in the Rouse Hill area to our services after 1 July 2012. The charge helps buy the floodways and flood prone land that become part of the stormwater drainage system.
| Service | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| Your land charge | $87.33 a quarter | $97.88 a quarter |
To see if your property is in the Rouse Hill stormwater charging area, look at our stormwater catchments map.
If you own an approved metered standpipe, you pay service and usage charges.
From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
The service charge will depend on your standpipe's meter size. You pay a set price for each kilolitre of drinking water you use.
Service charge
| Meter size | 2018-19 charge | 2019-20 maximum quarterly charge |
|---|---|---|
| 25 mm | $31.51 a quarter | $37.98 a quarter |
| 32 mm | $51.65 a quarter | $62.22 a quarter |
Water usage charge
| Service | 2018-19 charge | 2019-20 charge |
|---|---|---|
| Your water usage charge | $2.08 a kilolitre | $2.11 a kilolitre* |
If your financial institution declines your bill payment, we'll charge you a fee. We'll also charge you their fee if they pass it to us.
If you don't pay your bill by the due date, we may charge you a late payment fee or interest. Once the interest charged exceeds the fee, we'll charge interest instead.
| Fee | 2018-19 charge | 2019-20 charge |
|---|---|---|
| Dishonoured or declined payment fee | $15.05 - includes GST | $15.55 - includes GST |
| Late payment fee | $5.012 - includes GST | $5.18 - includes GST |
You can claim an exemption from fixed service charges if you're:
- a public charity
- a not-for-profit child care centre
- a private school
- a not-for-profit aged care facility
- a religious body
- responsible for public or crown land
- the Aboriginal Land Council and you don't use the property for profit
- a council that owns a public swimming pool.
- water usage
- wastewater (sewerage) usage if you discharge over 0.548 kilolitres of wastewater
into our system a day.
We need your articles of association, memorandum of association or constitution to assess your eligibility. If you're a council, we need a letter that confirms your pool is a category two business and it earns less than $2 million a year.
To apply for an exemption, email us your claim, fax it to 9616 2434 or post it to:
Sydney Water
Case Management Team
PO Box 399
PARRAMATTA NSW 2124