Prices for your business

These prices are for commercial and industrial properties and strata units.
 

You pay this fixed charge for your connection to our water supply. How much you pay depends on:

  • the size of your meter
  • how many properties share your meter
  • how many meters your property has.

From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.

Individual meters

Meter size 2018-19 charge 2019-20 maximum quarterly charge
20 mm $20.19 a quarter  $24.30 a quarter
25 mm $31.51 a quarter  $37.98 a quarter
32 mm $51.65 a quarter  $62.22 a quarter
40 mm $80.68 a quarter  $97.23 a quarter
50 mm $126.05 a quarter  $151.91 a quarter
80 mm $322.70 a quarter  $388.90 a quarter
100 mm $504.21 a quarter  $607.66 a quarter
150 mm $1,134.45 a quarter  $1,367.23 a quarter
200 mm $2,016.80 a quarter  $2,430.64 a quarter
250 mm $3,151.15 a quarter  $3,797.79 a quarter
300 mm $4,537.64 a quarter  $5,468.82 a quarter
500 mm $12,604.51 a quarter  $15,191.17 a quarter
600 mm $18,150.51 a quarter  $21,875.28  a quarter


Shared water meters

If you share a meter with other units, you pay part of the quarterly fixed charge for your water connection. We calculate this by dividing the charge for your size meter by the number of units in your complex.
 

No water meter

 Service 2018-19 charge 2019-20 maximum quarterly charge
Your unmetered water charge $113.88 a quarter  $119.77 a quarter


Sydney Olympic Park recycled water service

If you're in the Sydney Olympic Park area and have recycled water, you pay this fixed charge each quarter. This is for the connection to the recycled water service. How much you pay depends on the size of your meter.

Meter size 2018-19 charge 2019-20 maximum quarterly charge
20 mm $5.05 a quarter  $6.08 a quarter
25 mm $7.90 a quarter  $9.49 a quarter
32 mm $12.93 a quarter  $15.56 a quarter
40 mm $20.17 a quarter  $24.31 a quarter
50 mm $32.52 a quarter  $37.98 a quarter
80 mm $80.68 a quarter  $97.23 a quarter
100 mm $126.05 a quarter  $151.92 a quarter
150 mm $283.62 a quarter  $341.81 a quarter
200 mm $504.22 a quarter  $607.66 a quarter
250 mm $787.79 a quarter  $949.45 a quarter
300 mm $1,134.43 a quarter  $1,367.21 a quarter
500 mm $3,151.15 a quarter  $3,797.79 a quarter
600 mm $4,537.64 a quarter  $5,468.82 a quarter


We collect this money for the Sydney Olympic Park Authority.

You pay a fixed charge each quarter to connect to our wastewater system. How much you pay depends on:

  • the size of your meter
  • how many meters you have
  • your discharge factor (see the percentage on your bill). 

From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
 


Individual meters

These prices assume a 100% discharge factor.

Meter size 2018-19 charge 2019-20 maximum quarterly charge
20 mm $144.53 a quarter  $147.25 a quarter
25 mm $225.79 a quarter  $230.08 a quarter
32 mm $369.94 a quarter  $376.96 a quarter
40 mm $578.02 a quarter  $589.00 a quarter
50 mm $903.18 a quarter  $920.31 a quarter
80 mm $2,312.10 a quarter  $2,355.98 a quarter
100 mm $3,612.64 a quarter  $3,681.22 a quarter
150 mm $8,128.43 a quarter  $8,282.75 a quarter
200 mm $14,450.53 a quarter  $14,724.90 a quarter
250 mm $22,579.32 a quarter  $23,007.85 a quarter
300 mm $32,514.21 a quarter  $33,131.31 a quarter
500 mm $90,317.21 a quarter  $92,031.42 a quarter
600 mm $130,056.75 a quarter  $132,525.24 a quarter


Deemed wastewater usage charge

This is part of your wastewater service charge. We base this on the average discharge to our sewer, which 151 kilolitres a year.

Service 2018-19 charge 2019-20 maximum quarterly charge
Your deemed wastewater usage charge $43.50 a quarter  $44.33 a quarter
 

Shared water meter

If you share a meter with other units, you pay part of the quarterly fixed charge for your wastewater connection. We calculate this by dividing the charge by the number of units in your complex.


No water meter

Service 2018-19 charge 2019-20 maximum quarterly charge
Your unmetered wastewater charge $151.88 a quarter  $154.76 a quarter

You pay this charge if you're in one of our stormwater drainage areas. This is to manage the large trunk drains in our stormwater system.

From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.

If you're in a unit, you'll pay the 200 m2 or less charge.

Property size 2018-19 charge 2019-20 maximum quarterly charge
200 m2 or less $6.09 a quarter  $6.19 a quarter
201 m2 to 1,000 m2 or low impact $19.46 a quarter  $19.83 a quarter
1,001 m2 to 10,000 m2 $113.40 a quarter  $115.55 a quarter
10,001 m2 to 45,000 m2 $503.98 a quarter  $513.55 a quarter
45,001 m2 or more $1,259.96 a quarter  $1,283.87 a quarter


You may be able to get a discount if you collect and re-use stormwater on your property. To apply, you must:


To find out where our stormwater areas are look at our stormwater catchments map.

If you have a meter, you pay for the amount of water you use. If you're in a recycled water area, you'll also pay for the recycled water you use.
 

Drinking water

From 27 March 2020, the water usage charge will decrease from $2.24 to $2.11 a kilolitre as the Sydney Desalination Plant is no longer supplying water for drought response. This is in line with our pricing determination from the Independent Pricing & Regulatory Tribunal (IPART), which sets our prices.

 

 Service 2018-19 charge 2019-20 charge
Your water usage $2.08 a kilolitre
  •  $2.11 a kilolitre (1 July 2019 - 30 September 2019)
  • $2.24 a kilolitre (1 October 2019 - 26 March 2020 while the Sydney Desalination Plant operated for drought response)
  • $2.11 a kilolitre (27 March 2020 - 30 June 2020)

Recycled water

 Service 2018-19 charge 2019-20 charge
Your recycled water usage $1.86 a kilolitre  $1.89 a kilolitre


Sydney Olympic Park recycled water

 Service 2018-19 charge 2019-20 charge
Your recycled water usage $1.93 a kilolitre  $1.96 a kilolitre


We collect this money for the Sydney Olympic Park Authority.

1 You pay this charge if you discharge over 0.411 kilolitres (150 kL/year) of wastewater into our system a day. 

2 You pay this charge if you discharge over 0.410 kilolitres (150 kL/year) of wastewater into our system a day.
 

Usage 2018-19 charge 2019-20 charge
Your wastewater (sewerage) usage $1.16 a kilolitre1  $1.17 a kilolitre2

You may pay these charges if you discharge trade wastewater into our wastewater (sewerage) system.

To find out more, read about trade waste charges.

This area has two unique charges because it has a complete water cycle management program.

From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.
 

Stormwater drainage charge

You pay this fixed charge if you're in the Rouse Hill area. The charge helps maintain the waterways and wetlands used to drain stormwater. How much you pay depends on the size of your property.

Property size 2018-19 charge 2019-20 maximum quarterly charge
Less than 1,000 m2 $36.84 a quarter  $37.52 a quarter
More than 1,000 m2 (Your land area ÷ 1,000)
x $36.84 = 
Your charge a quarter
 (Your land area ÷ 1,000)
x $37.52 = 
Your charge a quarter


Land charge

You pay this fixed charge if you connect a property in the Rouse Hill area to our services after 1 July 2012. The charge helps buy the floodways and flood prone land that become part of the stormwater drainage system. 

 Service 2018-19 charge 2019-20 maximum quarterly charge
Your land charge $87.33 a quarter  $97.88 a quarter


To see if your property is in the Rouse Hill stormwater charging area, look at our stormwater catchments map.

If you own an approved metered standpipe, you pay service and usage charges. 

From 1 July, these service charges apply each quarter but are calculated using a daily rate. In 2019-20 the July and October quarters have 92 days and January and April have 91 days.

The service charge will depend on your standpipe's meter size. You pay a set price for each kilolitre of drinking water you use. 
 

Service charge

Meter size 2018-19 charge 2019-20 maximum quarterly charge
25 mm $31.51 a quarter  $37.98 a quarter
32 mm $51.65 a quarter  $62.22 a quarter


Water usage charge

 Service 2018-19 charge 2019-20 charge
Your water usage charge $2.08 a kilolitre  $2.11 a kilolitre*
* The Sydney Desalination Plant is now operating. This means the water usage charge will increase to $2.24 on 1 October 2019.

If your financial institution declines your bill payment, we'll charge you a fee. We'll also charge you their fee if they pass it to us.

If you don't pay your bill by the due date, we may charge you a late payment fee or interest. Once the interest charged exceeds the fee, we'll charge interest instead.
 

 Fee 2018-19 charge 2019-20 charge
Dishonoured or declined payment fee $15.05 - includes GST  $15.55 - includes GST
Late payment fee $5.012 - includes GST  $5.18 - includes GST

You can claim an exemption from fixed service charges if you're:

  • a public charity
  • a not-for-profit child care centre
  • a private school
  • a not-for-profit aged care facility
  • a religious body
  • responsible for public or crown land
  • the Aboriginal Land Council and you don't use the property for profit
  • a council that owns a public swimming pool.
You'll still pay for:
  •  water usage
  •  wastewater (sewerage) usage if you discharge over 0.548 kilolitres of wastewater 
     into our system a day.

We need your articles of association, memorandum of association or constitution to assess your eligibility. If you're a council, we need a letter that confirms your pool is a category two business and it earns less than $2 million a year. 

To apply for an exemption,  email us your claim, fax it to 9616 2434 or post it to:

Sydney Water
Case Management Team 
PO Box 399
PARRAMATTA  NSW  2124