WaterFix® Residential

Save water with WaterFix®

We all need to do our bit to save water during the drought. You can save thousands of litres of water each year by fixing leaks and installing water efficient devices.

For almost 20 years, we've helped our customers save over 300 million litres of water and reduce their water bills through our WaterFix® plumbing service.


How does WaterFix® work?

When you book a WaterFix® appointment, one of our plumbers will check your home for leaks and opportunities to save water. Once the initial audit inspection is complete, they'll tell you about any repair work needed and suggest suitable water efficient devices. If you give us the go ahead, we'll then do the repair work.

Save money - Special prices apply for a limited time!

To help you save water during the drought, check out these great offers!

WaterFix promotion

Standard terms and conditions apply.

 

What do we include in WaterFix®?

 We offer a range of fixed price services to:

  • repair leaking toilets, taps and showers
  • install WELS 4 star and 3 star rated showerheads
  • install WELS 4 star rated Caroma toilets and cisterns
  • install WELS 4 star rated taps
  • install water efficient fittings on your existing fixtures.


How do you pay for WaterFix®?

While water savings are immediate, you pay nothing up front. We'll add all charges to your next Sydney Water bill.

We offer instalment plans for items over $200 (plus an administration fee), so you can spread your payment equally across four consecutive bills.

All prices include GST. Read our Terms and conditions for details.
 

What products can we supply?


Replace a single flush toilet with a WELS 4 star rated dual flush toilet and you could reduce water use by up t o 63%! 
 
Fill out our WaterFix® toilet checklist to help you choose the right toilet for your bathroom.

Caroma: Standard model 1 toilet

$440 each
  • Connector toilet suite
  • Shrouded vitreous china pan, plastic cistern
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
  • Available in S Trap and P Trap
Price includes removing and disposing of your existing toilet suite, plus supplying and installing your new one. 

 
Caroma: Standard model 1 toilet

Select the toilet to see a larger version.

Caroma: Standard model 2 toilet

$480 each
  • Connector toilet suite
  • Shrouded vitreous china pan, plastic cistern
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
  • Available in S Trap and P Trap
Price includes removing and disposing of your existing toilet suite, plus supplying and installing your new one. 
Standard Model 2

Select the toilet to see a larger version.

Caroma: Mid-range toilet

$660 each
  • Connector toilet suite
  • Shrouded vitreous china pan 
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
  • Available in S Trap and P Trap
Price includes removing and disposing of your existing toilet suite, plus supplying and installing your new one. 
 
Mid range

Select the toilet to see a larger version.

Caroma: Premium toilet

$750 each
  • Closed couple suite
  • Shrouded vitreous china pan
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
  • Available in S Trap and P Trap
  • Soft close seat
Price includes removing and disposing of your existing toilet suite, plus supplying and installing your new one. 
 
Premium

Select the toilet to see a larger version.

Caroma: Skew pan toilet

$1,100 each
  • Connector toilet suite
  • Vitreous china pan
  • 4.5L per flush / 3L per half-flush
  • WELS 4 Star rating
  • Available in both right and left hand skew traps 
Price includes removing and disposing of your existing toilet suite, plus supplying and installing your new one.  
 
Skew pan

Select the toilet to see a larger version.

Toilet replacement labour only

We can also install a toilet you supply, just give us a call and complete our WaterFix® toilet checklist  to make sure your new toilet is a compatible replacement.

$250 each


Price includes removing and disposing of your existing toilet suite, plus supplying and installing your new one. Our plumber may need additional materials at extra cost.

 

Four star showerheads

Replace an inefficient showerhead with a WELS 4 star rated model and you could reduce water use by more than 40%!

Four star standard hand held showerhead

$11 each
  • Single function
  • Chrome
  • 7.5L/minute
  • WELS 4 star
Price includes removing and disposing of your existing showerhead, plus supplying and installing your new one.  

 

Hand held shower 1 function

Select the showerhead to see a larger version.

Four star premium hand held showerhead

$22 each
  • Multi function
  • Chrome
  • 7.5L/minute
  • WELS 4 star
Price includes removing and disposing of your existing showerhead, plus supplying and installing your new one.  
 
Hand held shower 3 function

Select the showerhead to see a larger version.

Four star premium wall mount showerhead

$22 each
  • Multi function
  • Chrome
  • 7.5L/minute
  • WELS 4 star
Price includes removing and disposing of your existing showerhead, plus supplying and installing your new one.  
 
wall mount showerhead 3 functions

Select the showerhead to see a larger version.

 

 Three star showerheads

Replace an inefficient showerhead with a WELS 3 star rated model and you could reduce water use by almost 40%!

Standard wall mount showerhead

$22 each
  • Single function
  • Chrome
  • 9L/minute
  • WELS 3 star
Price includes removing and disposing of your existing showerhead, plus supplying and installing your new one.  
 
Shower model 1

Select the showerhead to see a larger version.

Premium wall mount showerhead

$55 each
  • Multi function
  • Chrome
  • 9L/minute
  • WELS 3 star
Price includes removing and disposing of your existing showerhead, plus supplying and installing your new one.  
 
Shower model 3

Select the showerhead to see a larger version.

Standard handheld showerhead

$22 each 
  • Multi function
  • Chrome colour
  • 1.5m flexi hose 
  • 9L/minute
  • WELS 3 star
Price includes removing and disposing of your existing showerhead, plus supplying and installing your new one.  
 
Shower model 4

Select the showerhead to see a larger version.

Premium handheld showerhead

$55 each 
  • Multi function
  • Chrome
  • 9L/minute
  • WELS 3 star
Price includes removing and disposing of your existing showerhead, plus supplying and installing your new one.  
 
Shower model 5

Select the showerhead to see a larger version.

Showerhead replacement labour only

We can also install a shower you supply. Just make sure that your new showerhead is a compatible replacement.
$33 each
Price includes removing your existing showerhead and installing the new showerhead you supply. If our plumber needs additional materials, this will be an extra cost.
Replace an inefficient tap with a WELS 4 star rated tap and you could reduce water use by up to 52%!

We offer a range of chrome WELS 4 star rated taps, and can quote to install a tap set you supply. Call  1800 807 475 for more information and prices.

Basin quarter turn tap set

$400
  • Quarter turn tap set
  • Chrome
  • 9L/minute
  • WELS 4 star
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one.  
 
Tap 1

Select the taps to see a larger version.

Basin tap set

$330
  • Chrome
  • 7.5L/minute
  • WELS 4 star
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one.  
 
Tap 2

Select the taps to see a larger version.

Basin flick mixer

$280
  • Mixer tap
  • Chrome
  • 9L/minute
  • WELS 4 star
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one.  
 
Tap 3

Select the tap to see a larger version.

Kitchen flick mixer

$290
  • Kitchen mixer tap
  • Chrome
  • 9L/minute
  • WELS 4 star
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one.  
 
Tap 4

Select the tap to see a larger version.

Kitchen quarter turn tap set

$400
  • Quarter turn tap set
  • Chrome
  • 9L/minute
  • WELS 4 star
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one.  
 
Tap 5

Select the taps to see a larger version.

Kitchen sink tap set

$330
  • Wall sink set
  • Chrome
  • 9L/minute
  • WELS 4 star
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one.  
 
Tap 6

Select the taps to see a larger version.

Quarter turn wall top assembly set (no spout)

$330
  • Quarter turn taps
  • Chrome
  • Laundry, shower, bath
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one.  
 
Tap 7

Select the taps to see a larger version.

Wall top assembly set (no spout)

$280
  • Chrome
  • Laundry, shower, bath
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one. 
 
 
Tap 8

Select the taps to see a larger version.

Washing machine tap set (no spout)

$300
  • Chrome
Price includes removing and disposing of your existing tap set, plus supplying and installing your new one. 

 
 
Tap 9

Select the taps to see a larger version.

We can help reduce your water use by fixing leaks and making your current taps, toilets and showers more water efficient. Our plumbers can also give you a quote for any major leak repairs.

Minor tap leak repairs and outdoor tap replacements

FREE minor indoor tap leak repairs (up to 3)

$33 each additional minor indoor tap leak repair

$44 each outdoor tap replacement

 

Toilet inlet valve replacement

$66 each 
 

Toilet flush manual control (cistern weight)

$16.50 each
A cistern weight can be installed in a single flush toilet to adjust the amount of water used with each flush.

Aerators (taps)

$22 each
An aerator is a small device that's installed onto your existing tap to reduce the amount of water used.
 

In-tap flow controllers (taps)

$22 each
An in-tap flow controller replaces the jumper washer inside your existing tap to reduce the amount of water used without greatly impacting your water pressure.

In-line flow controller (showers)

$22 each
An in-line flow controller can be installed between the wall outlet and your showerhead to reduce the amount of water used without greatly impacting your water pressure.

 

We offer a three month workmanship warranty on our products and services and can help you with manufacturer warranties. If you have any questions or believe there's a problem with a product or service we’ve provided, please call us on 1800 807 475.

We value your feedback and would love to hear how we performed during the service.

Let us know what’s working and how we can do better by sending an email to  waterfix@sydneywater.com.au

How can you choose other products?

If our range of water efficient products isn't what you're after, you can shop around. Our plumbers can quote to install compatible toilets, showerheads and taps that you supply. 

Just look out for the  Water Efficiency Labelling Standards (WELS) scheme sticker when you're shopping. The higher the rating, the less water the product will use.  

We recommend you speak to a few plumbers and compare quotes. 

How do you book?

Call to book your appointment today. Our qualified plumbers are available between:

  • 7 am and 6 pm on weekdays
  • 8 am and 4 pm on Saturdays (Read our Terms and conditions for details). 

1800 807 475 to find out more.

We've learnt a lot over the years and we've expanded our services, so now there's a WaterFix® for everyone. Find out more about  WaterFix® Strata and WaterFix® Concealed Leaks.