Certificates, documents & diagrams

You may need a certificate, document or diagram if you're building or developing.

Choose a product

A conveyancing certificate identifies outstanding property charges.

The selling agent and your conveyancer use the information on the certificate to allocate outstanding charges between the current and new owner.

Need a certificate?

If you need a certificate, simply buy one through one of our Property Link brokers. They'll charge you for the certificate and an agent fee on top.

Want to know how much a certificate is before you buy one? Prices for other services tells you how much certificates and other services are. 

A service location print shows:

  • our pipes and structures on a property
  • the property's point of connection to our sewer system.


Selling agents and conveyancers use the diagram to provide information about our pipes.

The information on this diagram helps you check:

  • if the property has a point of connection to our sewer system
  • where the point of connection to our sewer system is (it may be on another property)
  • where our pipes are located
  • how close the existing building is to our pipes
  • if you need to find out if we gave approval for the building.


Need a print?

If you need a print, simply buy one through Sydney Water Tap in. If you haven't used Sydney Water Tap in before, you'll need to register first.

If you prefer, you can buy one through one of our Property Link brokers. They'll charge you for the print and an agent fee on top.

Want to know how much a print is before you buy one? Prices for other services tells you how much prints and other services are. 

A sewer service diagram shows the private wastewater pipes on a property.

Buildings and pipes are shown but pools aren't.

Selling agents and conveyancers use this diagram to check if:

  • the plumbing work on a property has been inspected
  • there are any private pipes crossing the property.

Plumbers also use them so they can clear blockages or change pipes.

From 2012, NSW Fair Trading inspects private plumbing work. We inspected private plumbing before this. 
  

Need a diagram?

If you need a diagram, simply buy one through Sydney Water Tap in. If you haven't used Sydney Water Tap in before, you'll need to register first.

If you prefer, you can buy one through one of our Property Link brokers. They'll charge you for the diagram and an agent fee on top.

Want to know how much a diagram is before you buy one? Prices for other services tells you how much diagrams and other services are.


Need some help?

Most diagrams only take a minute to come through. If we need to investigate something on a diagram, it might take up to seven days to come through.  

Want to know what a symbol means on a diagram? Find out by reading our  Help with your sewer service diagram fact sheet.

Is there plumbing that's not on the diagram? This might mean that it hasn't been inspected. If you'd like to check, simply call us on 13 20 92.

Is your diagram old? If it shows the plumbing the way it is, it's fine. If not, call us on 13 20 92 and we'll look into it for you.
building over sewer letter tells you if we approved a building close to, or over, our pipes.

Selling agents and conveyancers use the letter to determine if a building on a property has been built with our approval.

We must approve all buildings and structures that need approval from council or a private certifier.

If you're building over or next to assets, you need to understand our requirements. They ensure you don't damage our pipes and structures and we have ongoing access to maintain them.

Need a letter?

If you need a letter, simply buy one through one of our Property Link brokers. They'll charge you for the letter and an agent fee on top.

Want to know how much a letter is before you buy one? Prices for other services tells you how much letters and other services are. 

You may need to ask us to read a meter earlier than usual if you're selling or leasing a property.

We can read the meter and send a bill based on the special meter reading.

Selling agents and conveyancers use meter reading information before the sale of a property is finalised to calculate water use since the last meter reading. 

Need a reading?

If you need a reading, simply buy one through one of our Property Link brokers. They'll charge you for the reading and an agent fee on top.

Want to know how much a reading is before you buy one? Prices for other services tells you how much readings and other services are. 

A Section 88G certificate identifies any charges billed to the property owner that aren't covered by the normal charges shown on the bill.

This debt  isn't transferred to the new owner when the property is sold.

Selling agents and conveyancers use this information to determine if the owner has any debts to us that aren't shown on normal bills.

If we've incurred costs that should be paid by the owner, we'll charge them. This might happen if the owner has done work that's damaged our pipes.

Need a certificate?

If you need a certificate, simply buy one through one of our Property Link brokers. They'll charge you for the certificate and an agent fee on top.

Want to know how much a certificate is before you buy one? Prices for other services tells you how much certificates and other services are. 

Choose a Property Link broker

Choose a Properly Link broker to buy the products you need online. 

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