Building over or next to assets

Our water, wastewater and stormwater assets deliver precious services to you and your neighbours.

To keep the quality of our water and services high, it’s important to get our approval whenever you plan to build or dig near our assets (pipes, drains, meters).

So whether you’re a property owner planning to concrete your driveway or a construction company extending the transport network, we need to know.

When you need approval

You need our approval before you can move, replace or remove our pipes. This includes temporary pipework. There are fines and penalties for unauthorised work, so it’s best to check first.

Before you build or excavate for a future structure, you must submit your plans to us for approval. This also applies to authorities, utilities and local councils working on community projects.

We'll check there'll be no impact on our assets

If you're an authority, utility or local council planning to install services, you might affect our assets.

Contact us before you start planning
Before you start detailed planning for your project, you must email our Asset Services team. They'll tell you about any requirements, including if you need to protect or adjust our assets.

If an asset needs protecting or adjusting, you must engage a Water Servicing Coordinator to manage any works.

Read our Asset adjustment and protection manual to learn more about the process to follow.
 

NSW Streets Opening Coordination Council (SOCC)

We're a member of the NSW Streets Opening Coordination Council (SOCC).

We follow its recommendations on asset location and specifications for road restorations.